Monthly Archives: February 2011

There are a lot of deliveries going on around here…

And I’m talking about mail.  I started making hoards of dog collars and signed up for a craft fair in CT to sell them at.  I’m not joking.  I thought I was joking, but as it turns out, I’m more neurotic/unable to sit still than I thought I was not.  So we’ve been getting a lot of hardware/ribbon/webbing deliveries.

While that’s true, those aren’t the deliveries that having me peeing a little today.  Our puppy was born last night!  We had pick of the litter so we know we are getting either a red or an apricot little boy!  I can’t stop smiling…perma grin is obnoxious at present time.  Momma bear had a C-section, but is doing well.  Isn’t she pretty?

And there’s another delivery in progress right now but because I’m feeling a little superstitious this morning, I’m not providing any details until I have confirmation that everyone’s healthy.  Just a teaser to get you excited.

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A resolution to….conflict resolution.

So if you’ve been following my blog for a while now you’ll remember the mess of a situation with the keratin treatment I had back in December.   Well I didn’t just give up or forget about the $300 I wasted on the treatment.  I’ve actually been running in circles dealing with the owner.  Since I first went into the salon to explain to her what had happened with my hair, I’ve been back to pick up three products she wanted me to try, and I’ve had two hour-long phone conversations with her.  In trying to resolve the issue she has taught me a lot of things—namely, how NOT to treat my patients.  She did a very poor job of listening to me (see letter below—I told her I use to use Neutrogena products that made my hair feel clean, apparently she thought I hadn’t followed directions and was using them after the keratin treatment) and she didn’t even meet me halfway to say, you know what, we should have had a consult with you before the treatment (which is now standard).

I’m so impressed with how I handled myself in dealing with her—I was polite and collected…and I said everything I had to very diplomatically.  I think she eventually got sick of being bitchy finding excuses for why she was not responsible for the failed treatment, because today…today I got a check in the mail.  The owner finally begrudgingly threw in the towel, and sent me some money back.  Amen. The letter that accompanied the check was anything but polite or apologetic, but I don’t think she possesses the ability to be either of those things.  Regardless of how unhappy or disgruntled she was to give in, she gave in.  I didn’t get rude, I wasn’t snappy, I didn’t even cry….in front of her.  But, conflict resolved.  Though she never apologized or admitted fault….it was resolved to my satisfaction.  I started to feel a pit in my stomach that her letter had a very accusatory undertone to it, but you know what?  Some people aren’t capable of admitting even partial responsibility when things don’t go swimmingly.  Unfortunately, try as I might, I’m not going to be the person to change her.  So today I’m “keeping calm and carrying on” with almost all of the money back in my pocket.  Cha-ching!

And if there is a bright side to this mess, I think I might have learned something from her.  I had a patient that had a very discolored tooth due to trauma.  I attempted an internal bleaching procedure that worked, but not to his satisfaction.  It usually takes two appointments, but I dragged it out to four, seeing if we could optimize the results by re-bleaching a few times.  In the end, he had paid $300 and though it was slightly improved, he didn’t get the results he had anticipated.  I gave him his money back.  Not because I had to—but because I knew how he felt.  You know what ended up happening?  He ended up paying to have the tooth crowned to improve the color.  The case came out beautifully, and through good customer service he ended up coming back for an even more expensive alternative.  So—maybe after all of this I should call in a thank you to the salon owner.  No?  Too soon?

Before:

After:

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First thing’s first

Our dog isn’t due for a week, we aren’t sure what gender we’re going to get….but I need to start preparing.  I know I have two months to buy/make everything I need for the little guy, but I just need to start getting ready because I’m type A and neurotic I’m so freakin excited.  I also need to continue using my sewing machine to justify the investment, so it’s basically a win-win.  Today I took two hours and followed this sewing project:

http://sew4home.com/projects/fabric-art-a-accents/637-summer-fun-dog-collar-a-leash

And though this collar may be the second one he/she grows into, I’m ready to go for a walk.

It was so easy, I’m probably going to have to open an Etsy site and sell 500 of them.  I’m not joking, it was THAT easy.

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These are a few of my least favorite things.

Children and public speaking.  I tossed and turned all night dreading the task I have for today—speaking about dentistry to 80 kids in the first grade.  I can think of very few things I’d rather do less.  I have that nauseous stayed-up-too-late-and-ate-too-much-candy-at-a-sleepover feeling.  I’m bribing them with goody bags.  Yeah, I went there.  Wish me luck.

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Live-Laugh-Love Green

When Chris and I moved into the new house we made a tragic mistake that I hope you can all learn from.  At the time the house was near ready to move into I was focused on anything and everything but decorating.  Namely, graduating.  Despite several aunts recommending to paint the entire house neutral and re-paint as we decide what color suits each room best, as if we knew the first thing about decorating we thought, how stupid–why paint twice?  Well….without any permanent furniture or decorative accents we went ahead and painted a circus of colors throughout the house.  Now, lo and behold, we’re realizing those aunts weren’t so stupid.   And—icing on the cake—colors are not as easy to paint over with neutral shades as the other way around.  Lesson learned: paint everything a neutral shade first.

One of the colors that really got under my skin was the Benjamin Moore Grecian green in the guest bath.  If I were to rename this color, I would unquestionably stamp it “Live-laugh-love green”, and make it mandatory to adorn the walls with wooden american flags and country paintings declaring one’s love for their cat.  It was heinous.

Chris was away this past week skiing with the boys, so I kept myself from going crazy alone in the woods of Scituate took advantage of the time I had home to indulge in some house therapy and get rid of the awful shade of green.  Live-laugh-love green.  Though the walls are aching for a covering with some artwork to offset the otherwise sterile room, I’m really pleased with the result.

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Something about balloons…

They’re just so stinkin’ cute.

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We have a due date…

That was totally mean.  I’m not pregnant, nor (God willing) will I be.  We just received confirmation today that our labradoodle is due 2/25/11.  I know what you’re thinking, I know they can be ugly.  Ours will be cute, and won’t make me sneeze, and you’ll love him/her.  I’m sure of it, actually.  Our pup will have the same mom as Jak, the labradoodle seen below.  Melt—–now:

Annnnnd….there are no guarantees this blog won’t become overridden with pictures and stories of the little guy.   I’m so excited I just peed a little.

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